A/R Recovery that works as hard as you do.
Aged A/R is revenue you have already earned. Claims over 90 days old get harder to collect every week, and in-house teams rarely have time to work them. Nexra Connect's A/R recovery team works your aged balances by priority, resolving claim issues, appealing denials and escalating with payers until the claim is paid or properly closed.
What's included
- Full aged A/R analysis by payer and bucket
- Prioritization by value and filing deadline
- Claim status investigation
- Corrected claims and resubmissions
- Appeals for denied claims
- Credit balance and refund review
- Payer escalations
- Patient balance follow-up
- Write-off recommendations with documentation
- Weekly recovery progress reports
Cash you already earned
Aged claims are worked to payment instead of being written off.
Cleaner books
Old balances are resolved or properly closed, so your A/R reflects reality.
Deadline focus
Claims nearest their filing limits are worked first.
Clear progress
Weekly reports show what has been recovered and what remains.
How we deliver a/r recovery.
A/R analysis
- Aging report by payer and bucket
- Open claims matched to status
- Deadline exposure identified
- Recovery plan agreed with you
Prioritization
- High-value claims first
- Claims near filing limits
- Payers with the most open dollars
- Quick wins for early cash
Resolution
- Status calls and portal checks
- Corrections and resubmissions
- Appeals with documentation
- Payer escalations
Cleanup
- Credit balances reviewed
- Uncollectible balances documented
- Write-offs recommended with reasons
- Patient balances routed for statements
Reporting
- Weekly recovery reports
- Dollars recovered by payer
- Root causes of aged claims
- Process changes to prevent re-aging
The partner behind your revenue.
- Dedicated A/R specialists who work claims daily
- Prioritized by value and deadline
- Available as a one-time project or ongoing service
- Root-cause findings to prevent future aging
- Transparent weekly progress reporting
A/R Recovery questions, answered.
How old is too old to recover?
It depends on the payer's timely filing and appeal limits. Many claims over 120 days can still be recovered if they were filed on time. We review each claim's specific deadlines.
Can you do a one-time cleanup?
Yes. Many practices use A/R recovery as a project, especially after staff turnover or a system change, and some then keep us on for ongoing billing.
How is A/R recovery priced?
A/R recovery is usually priced as a percentage of the amounts we actually recover, so you pay only for results.
Will you contact our patients?
Only if you want us to. Patient balance follow-up is optional and handled with a professional, patient-friendly approach.