Medical Billing that works as hard as you do.
Every day a claim sits unsubmitted or unpaid costs your practice money. Nexra Connect's billing specialists prepare clean claims, submit them electronically, and track every one until the payment posts. When a payer rejects, underpays or delays, we act on it the same week, not months later when the filing window has closed.
What's included
- Charge entry from superbills or EHR encounters
- Payer-specific claim scrubbing
- Electronic claim submission (837P / 837I)
- Clearinghouse rejection management
- Secondary and tertiary claim filing
- ERA / EOB payment posting
- Underpayment identification
- Patient statement processing
- Insurance follow-up calls and portal checks
- Timely filing deadline monitoring
Submitted within 24 hours
Claims go out as soon as documentation is complete, which shortens your payment cycle.
Clean the first time
Payer edits and scrubbing rules catch errors before the claim reaches the payer.
Nothing ages quietly
Unpaid claims are followed up on a fixed schedule, not when someone has time.
Accurate patient balances
Correct posting means fewer confused patients and fewer billing calls to your front desk.
How we deliver medical billing.
Charge entry
- Encounters pulled daily from your EHR
- Demographics and insurance verified
- Charges matched to the appointment schedule
- Missing documentation flagged to providers
Claim scrubbing
- CCI edit and modifier checks
- Medical necessity (LCD/NCD) validation
- Payer-specific formatting rules
- Diagnosis-to-procedure linkage review
Submission & tracking
- Electronic submission through your clearinghouse
- Acceptance reports reviewed daily
- Rejections corrected and resubmitted
- Claim status monitored by payer
Posting & reconciliation
- Line-item ERA posting
- Contractual adjustments verified
- Underpayments and short-pays flagged
- Deposits reconciled to remittances
Follow-up
- No-response claims chased at 30 days
- Payer calls and portal inquiries
- Corrected claims and reconsiderations
- Escalation of stuck claims to payer reps
The partner behind your revenue.
- Experienced billers trained on Medicare, Medicaid and commercial payer rules
- Daily claim activity, not weekly batches
- Transparent reporting on every claim's status
- No long-term lock-in contracts
- Works with athenahealth, eClinicalWorks, AdvancedMD, NextGen, Tebra and more
Medical Billing questions, answered.
Do you work in our existing billing software?
Yes. We work directly in your EHR or practice management system and your current clearinghouse. There is nothing new for your staff to learn.
How quickly are claims submitted?
Our standard is within 24 hours of receiving complete documentation. Delays almost always trace back to missing documentation, which we flag to you immediately.
Do you handle patient billing and statements?
Yes. We generate patient statements, post patient payments and can answer patient billing questions on your behalf, depending on the level of support you choose.
What happens to claims that were submitted before we started?
We can take over existing open A/R as part of onboarding, prioritizing high-dollar claims and those approaching timely filing limits.